Implementation Services: Consultancy in Action

In a data migration project for a major insurer we worked closely with users and managers to develop re-runnable data conversion scripts and establish success criteria. Our system knowledge enabled us to understand data conversion issues very quickly, and to ensure that even data that had historical problems and dirty data were converted successfully to the new system.

In another data migration project for a Lloyd’s syndicate, our technical expertise was complemented by our market knowledge to ensure another successful data conversion. 

At a major bank, we provided software testing of a Settlement Tracking System, managing other suppliers development and testing and giving formal guidance on progress measurement. Our experience and knowledge of testing systems enabled us to identify delays in the testing process. From this we were able to propose alternative solutions and create a user test plan to bring the project back on schedule.

We also provided software testing for an insurance processing system for a major insurer, where we managed and developed programming, system and user testing plans and built automatic, re-runnable testing software to speed up the testing process. As a result, the system was implemented with no major issues due to the success of the testing process, which enabled users to test all scenarios before implementation. 

Case Study - Canada Life

Implementation Services


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Casebook

“All too often IT suppliers agree to take on a project before they are sure they can deliver a solution. That’s not our experience of Northdoor. We’ve found them to be very pragmatic and honest in...”
Pret a Manger
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“Installing HA was very much a strategic decision for our company. We feel that the investment in iTERA HA is about more than just securing the data and the operations. It gives us free hands to take...”
Oliver Adams
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“Northdoor immediately impressed us with their professionalism, personal approach and technical skills. Steve Phillips, IT Manager.”
Carlin Music
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“I’ve lived though many big IT projects - they have always been harrowing experiences. Best case, the projects have taken years. Worst case, the project ends up cancelled after millions of pounds...”
Canada Life
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“We found Northdoor a very reliable company to work with, and very flexible in their approach. When a supplier has both technical know-how and the willingness to see the project through it's...”
Vapormatic
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“The Northdoor consultants provided excellent service throughout the engagement. BladeCenter is practically a data centre in itself, and Northdoor’s skill in setting up the technology was a major...”
DnB NOR Bank
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“Working with Northdoor to implement Echo² and the second System i5 solution has strengthened our confidence and provided a true high-availability environment at low cost. Amar Khan, IT Support Manager”
Tradex Insurance
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“Munich Re was aware that there could be considerable value for its clients in creating a solution to the administrative challenge, so the key requirement was for systems which are flexible and...”
Munich Re
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“How many times have you been asked to deliver "one version of the truth"? Why is that single truth so elusive for business?”
or the myth of one version of the truth?
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“Northdoor takes care of all the technical issues around administering SQL databases, at an agreed price, allowing us to focus on customer service. Vivienne Smith, Flight Centre.”
Flight Centre
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“And in practice, working with Northdoor has been like having our own IT department.”
Digital UK
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“ManageLine from Northdoor delivers a reliable, stable database platform for key business systems - Paul Evans, IT Infrastructure Services Manager”
Fortis Bank UK
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““Our management, sales teams and partners requested a continual stream of reports to support their own particular business objectives. These requests were often high priority and placed considerable...”
Royal Caribbean Cruise Lines
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“Northdoor filled us with confidence from the very first meeting and have continued to live up to and exceed our expectations.”
Pret A Manger
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“We have absolute confidence in Northdoor’s ability to support our business users, and having a fully managed service keeps our internal IT staff free for more strategic projects. Vivienne Smith –...”
FCm Travel Solutions
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“The combination of an increase in business volumes, the growth of online mortgage applications and a desire to cut server maintenance and licensing costs called for a strategic rethink. Malcom Duff,...”
Platform Home Loans
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“Without an expert onsite you really have to trust your supplier's advice. There are many who will recommend the most elaborate solution rather than the best one for your business. Northdoor have...”
First Counsel & Barbara Houghton Associates
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“Northdoor were awarded an European IT Excellence Award for the work they performed for us. They delivered our system working to specification against incredibly tight deadlines. Northdoor has...”
Ark Syndicate Managment Ltd
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“The ManageLine contract gave us the cover we needed at a similar cost to maintaining our former in-house resource. The added benefit is that we now have a team looking after the SQL databases 52...”
A major London based Insurer
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“Northdoor have firm beliefs about how business should be conducted and were able to ensure that top-level people worked on the project. Without their level of professionalism and dependability we...”
Managing Agency Partners Ltd (MAP)
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“We thought Northdoor's proposal was outstanding, their approach was flexible and by understanding our needs they met our requirements fully.”
Carphone Warehouse
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“Northdoor came highly recommended from another company in our industry, and were able to fully support our hours of operation. Northdoor are big enough to offer the right level of cover and...”
Freeview
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