Strategy – IT direction aligned with your business

Your IT strategy is a critical component in bringing your business vision to life. Northdoor’s IT strategy consultants deliver world-class analysis of your present and future needs to provide IT direction that will speed the progress of all or part of your organisation.

Information Technology Strategy Study

With IT options becoming more complex and diverse than ever before, selecting the right approach for your business is vital for its success. Northdoor’s IT strategy studies are designed to apply best-in-class thinking to your IT requirements and recommend the most effective strategy for you.

An IT strategy study has five main phases:

  •  Assess critical success factors
  •  Assess existing business processes
  •  Assess existing IT support structure
  •  Review key findings
  •  Propose IT strategy.

The first three phases of the study are conducted through a programme of structured interviews and workshops that identify key issues and challenge the match of existing IT structures with business processes and success factors.

The ‘key findings’ phase is an intensive review session with senior management to resolve any anomalies, to obtain commitment and to discuss the likely IT strategy, recommendations and commercial issues.

The final phase delivers a strategy proposal in report and presentation formats, and also includes a steady process of reinforcing management support and commitment.

Management Information Strategy

Our  Management Information Strategy approach is based on the straight-forward premise of establishing an understanding of your current situation, business issues and future goals. We will then contrast this against our vision of a Management Information strategy for your business and establish a set of recommendations for achieving this.

We start by gaining a high-level overview of the business mission, organisational structure and systems infrastructure, the approach is a 4-step process of:

  • Investigation
  • Confirmation
  • Envisioning
  • Recommendation

Business Analysis

In certain cases, a review of the business itself can provide invaluable insight into IT issues. Our business analysis service provides the following benefits:

  • Understanding of business objectives and constraints
  • Analysis and documentation of business data and processes
  • Matching business requirements against objectives and assessing priorities
  • Confirming business requirements with related businesses and senior management
  • Documenting and presenting the results of the business analysis

 Consultancy in Action


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Casebook

“Northdoor takes care of all the technical issues around administering SQL databases, at an agreed price, allowing us to focus on customer service. Vivienne Smith, Flight Centre.”
Flight Centre
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“Northdoor immediately impressed us with their professionalism, personal approach and technical skills. Steve Phillips, IT Manager.”
Carlin Music
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“The ManageLine contract gave us the cover we needed at a similar cost to maintaining our former in-house resource. The added benefit is that we now have a team looking after the SQL databases 52...”
A major London based Insurer
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“Munich Re was aware that there could be considerable value for its clients in creating a solution to the administrative challenge, so the key requirement was for systems which are flexible and...”
Munich Re
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“Installing HA was very much a strategic decision for our company. We feel that the investment in iTERA HA is about more than just securing the data and the operations. It gives us free hands to take...”
Oliver Adams
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“We have absolute confidence in Northdoor’s ability to support our business users, and having a fully managed service keeps our internal IT staff free for more strategic projects. Vivienne Smith –...”
FCm Travel Solutions
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“I’ve lived though many big IT projects - they have always been harrowing experiences. Best case, the projects have taken years. Worst case, the project ends up cancelled after millions of pounds...”
Canada Life
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“We thought Northdoor's proposal was outstanding, their approach was flexible and by understanding our needs they met our requirements fully.”
Carphone Warehouse
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“ManageLine from Northdoor delivers a reliable, stable database platform for key business systems - Paul Evans, IT Infrastructure Services Manager”
Fortis Bank UK
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“And in practice, working with Northdoor has been like having our own IT department.”
Digital UK
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“Northdoor came highly recommended from another company in our industry, and were able to fully support our hours of operation. Northdoor are big enough to offer the right level of cover and...”
Freeview
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“The combination of an increase in business volumes, the growth of online mortgage applications and a desire to cut server maintenance and licensing costs called for a strategic rethink. Malcom Duff,...”
Platform Home Loans
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“We found Northdoor a very reliable company to work with, and very flexible in their approach. When a supplier has both technical know-how and the willingness to see the project through it's...”
Vapormatic
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“Northdoor have firm beliefs about how business should be conducted and were able to ensure that top-level people worked on the project. Without their level of professionalism and dependability we...”
Managing Agency Partners Ltd (MAP)
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“The Northdoor consultants provided excellent service throughout the engagement. BladeCenter is practically a data centre in itself, and Northdoor’s skill in setting up the technology was a major...”
DnB NOR Bank
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“Without an expert onsite you really have to trust your supplier's advice. There are many who will recommend the most elaborate solution rather than the best one for your business. Northdoor have...”
First Counsel & Barbara Houghton Associates
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“How many times have you been asked to deliver "one version of the truth"? Why is that single truth so elusive for business?”
or the myth of one version of the truth?
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““Our management, sales teams and partners requested a continual stream of reports to support their own particular business objectives. These requests were often high priority and placed considerable...”
Royal Caribbean Cruise Lines
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“Working with Northdoor to implement Echo² and the second System i5 solution has strengthened our confidence and provided a true high-availability environment at low cost. Amar Khan, IT Support Manager”
Tradex Insurance
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“Northdoor were awarded an European IT Excellence Award for the work they performed for us. They delivered our system working to specification against incredibly tight deadlines. Northdoor has...”
Ark Syndicate Managment Ltd
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“All too often IT suppliers agree to take on a project before they are sure they can deliver a solution. That’s not our experience of Northdoor. We’ve found them to be very pragmatic and honest in...”
Pret a Manger
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“Northdoor filled us with confidence from the very first meeting and have continued to live up to and exceed our expectations.”
Pret A Manger
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