pSeries Support

Northdoor offer a range of flexible service options for the IBM RS6000, pSeries or System p call it what you will. You may need to complement existing in-house pSeries staff to provide cover for sickness or holiday, or you may wish to outsource the complete management of this platform. Some of our clients rely on us to provide extended hours of cover regularly or occasionally, or even need access to our pSeries, AIX and HACMP experts when unusual problems arise or strategic advice is required.

Northdoor understand that the proof of the pudding is in the eating. Therefore we are offering you the unique opportunity to submit a question to our experts, testing their AIX and pSeries expertise. The question could be for assistance to resolve that issue that has been causing you a headache for ages, for guidance on some planned work, or quite simply to challenge our experts.

We provide support and managed services solutions to a broad range of clients who had these types of requirements for pSeries, AIX and HACMP support. We already have a number of clients who rely upon us for their IBM support and expertise allowing them to focus on their businesses.

Northdoor’s AIX and pSeries consultants have many years support experience and are subject matter experts on all aspects of pSeries, HACMP and AIX technologies. Our contracts are bespoke and deliver the perfect blend of onsite and/or remote support, dependant on budget and the client’s exact requirements, with the ultimate flexibility to evolve the services as your business does.

Our medium size, agility and strong financial position mean that we strike the perfect balance between smaller support organisations, who pose unacceptable financial risks, and large corporate organisations that are too inflexible to meet your ever evolving business needs. All of this is underpinned by the fact that we have 20+ years experience. As an IBM Premier Business Partner we also have access to IBM and all systems firmware updates and maintenance level fixes should it be required.

Benefits of Northdoor’s pSeries support services include:

  • Access to a team of IBM AIX accredited consultants that can integrate into your existing IT team to assist or manage your pSeries infrastructure
  • Cost effective system and Operating System monitoring on a 24x7 basis
  • Proactive system management, reducing time and effort spent on internal ‘fire fighting’
  • Offers an escalation point and access to an extensive and experienced pSeries skill set who support a broad range of environments
  • Reduces personnel based risks such as holiday, sickness and staff turnover and allows internal staff to focus on core skills and projects.

Please simply contact us to request further information, or to discuss our support offerings.


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Casebook

“Northdoor have firm beliefs about how business should be conducted and were able to ensure that top-level people worked on the project. Without their level of professionalism and dependability we...”
Managing Agency Partners Ltd (MAP)
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“Through meeting with Northdoor staff and reviewing their tailored offering it was clear that they were a good choice. We were really looking for the best fit with our way of doing business: it is...”
Buzzacott
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“The Northdoor consultants provided excellent service throughout the engagement. BladeCenter is practically a data centre in itself, and Northdoor’s skill in setting up the technology was a major...”
DnB NOR Bank
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“Without an expert onsite you really have to trust your supplier's advice. There are many who will recommend the most elaborate solution rather than the best one for your business. Northdoor have...”
First Counsel & Barbara Houghton Associates
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“Northdoor filled us with confidence from the very first meeting and have continued to live up to and exceed our expectations.”
Pret A Manger
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“All too often IT suppliers agree to take on a project before they are sure they can deliver a solution. That’s not our experience of Northdoor. We’ve found them to be very pragmatic and honest in...”
Pret a Manger
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“The combination of an increase in business volumes, the growth of online mortgage applications and a desire to cut server maintenance and licensing costs called for a strategic rethink. Malcom Duff,...”
Platform Home Loans
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“Installing HA was very much a strategic decision for our company. We feel that the investment in iTERA HA is about more than just securing the data and the operations. It gives us free hands to take...”
Oliver Adams
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“Munich Re was aware that there could be considerable value for its clients in creating a solution to the administrative challenge, so the key requirement was for systems which are flexible and...”
Munich Re
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““Our management, sales teams and partners requested a continual stream of reports to support their own particular business objectives. These requests were often high priority and placed considerable...”
Royal Caribbean Cruise Lines
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“I’ve lived though many big IT projects - they have always been harrowing experiences. Best case, the projects have taken years. Worst case, the project ends up cancelled after millions of pounds...”
Canada Life
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“Northdoor have firm beliefs about how business should be conducted and were able to ensure that top-level people worked on the project. Without their level of professionalism and dependability we...”
Managing Agency Partners Ltd (MAP)
Read more >
“Northdoor were awarded an European IT Excellence Award for the work they performed for us. They delivered our system working to specification against incredibly tight deadlines. Northdoor has...”
Ark Syndicate Managment Ltd
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“I’ve lived though many big IT projects - they have always been harrowing experiences. Best case, the projects have taken years. Worst case, the project ends up cancelled after millions of pounds...”
Canada Life
Read more >
“All too often IT suppliers agree to take on a project before they are sure they can deliver a solution. That’s not our experience of Northdoor. We’ve found them to be very pragmatic and honest in...”
Pret a Manger
Read more >
“Northdoor were awarded an European IT Excellence Award for the work they performed for us. They delivered our system working to specification against incredibly tight deadlines. Northdoor has...”
Ark Syndicate Management Ltd
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“One of the differences with Northdoor is that I’ve had a positive experience with all the staff I’ve worked with, and I think that really highlights the quality of the company as a whole.”
TQ3 Travel Solutions UK
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“Working with Northdoor to implement Echo² and the second System i5 solution has strengthened our confidence and provided a true high-availability environment at low cost. Amar Khan, IT Support Manager”
Tradex Insurance
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“Munich Re was aware that there could be considerable value for its clients in creating a solution to the administrative challenge, so the key requirement was for systems which are flexible and...”
Munich Re
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“Northdoor don’t mess you about. Their support teams are very professional and very efficient. Tradex used to have to expend a great deal of time and effort in managing support. Now we don’t have...”
Tradex
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“We found Northdoor a very reliable company to work with, and very flexible in their approach. When a supplier has both technical know-how and the willingness to see the project through it's...”
Vapormatic
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““Our management, sales teams and partners requested a continual stream of reports to support their own particular business objectives. These requests were often high priority and placed considerable...”
Royal Caribbean Cruise Lines
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