IT Support Service Options

Northdoor offer a range of flexible IT support and IT managed services options across our supported technologies. These services range from reactive IT support, through provision of project resources, to outsourcing of the entire IT environment.

We have the following service options which address most clients’ needs :

  • Re-active IT support is provided through our ServiceLine offering
  • Remote monitoring is provided through our ActiveAlert offering
  • Outsourced management of technologies is provided through our ManageLine offering
  • Outsourced management of desktops is provided through our ManageLine for Desktops offering
  • Outsourced management of applications is provided through our ApplicationLine offering

We can usually tailor our IT support to match your particular requirements, please contact us if you wish to discuss this further.
 


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Supported Technologies


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IT Support Case Studies

“ManageLine from Northdoor delivers a reliable, stable database platform for key business systems - Paul Evans, IT Infrastructure Services Manager”
Fortis Bank UK
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“The ManageLine contract gave us the cover we needed at a similar cost to maintaining our former in-house resource. The added benefit is that we now have a team looking after the SQL databases 52...”
A major London based Insurer
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“Northdoor filled us with confidence from the very first meeting and have continued to live up to and exceed our expectations.”
Pret A Manger
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“And in practice, working with Northdoor has been like having our own IT department.”
Digital UK
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“Without an expert onsite you really have to trust your supplier's advice. There are many who will recommend the most elaborate solution rather than the best one for your business. Northdoor have...”
First Counsel & Barbara Houghton Associates
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“We have absolute confidence in Northdoor’s ability to support our business users, and having a fully managed service keeps our internal IT staff free for more strategic projects. Vivienne Smith –...”
FCm Travel Solutions
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“Northdoor takes care of all the technical issues around administering SQL databases, at an agreed price, allowing us to focus on customer service. Vivienne Smith, Flight Centre.”
Flight Centre
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“Northdoor came highly recommended from another company in our industry, and were able to fully support our hours of operation. Northdoor are big enough to offer the right level of cover and...”
Freeview
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