IT Support Case Studies : Travel
“Northdoor takes care of all the technical issues around administering SQL databases, at an agreed price, allowing us to focus on customer service. Vivienne Smith, Flight Centre.”
Flight Centre is one of the UK’s leading high-street travel agencies, and specialises in tailor-made complex itineraries for over 300,000 passengers per year. The company operates through more than 100 high-street shops and via its online presence at www.flightcentre.co.uk.
With a managed services contract from Northdoor, travel agency Flight Centre has improved the availability of its flight fares database and eliminated the need to maintain advanced in-house technical skills. For a fixed monthly fee, Northdoor keeps all systems running optimally, leaving Flight Centre free to focus on delivering great customer service.
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