TSM Support | Tivoli Storage Manager Consultancy

Is TSM proving to be time consuming and costly to support?
 

As a company that uses Tivoli Storage Manager (TSM) as your backup solution, do you think that your team would benefit from having the daily burden of supervising, monitoring and managing the TSM environment removed from their workload?

Please call us on 020 7448 8534 or e-mail us at mss@northdoor.co.uk for more information or to discuss your requirements.

Northdoor clients vary in size and requirements with some wishing to out-task the complete management of their IBM Tivoli Storage Manager infrastructure and others who just look to Northdoor to remove some of the daily checks and maintenance tasks, see our success stories for examples. See our service options for further information.

The benefits of Northdoor’s TSM support services include:

  • Access to a team of senior certified TSM consultants that can integrate into your existing IT team to manage your TSM infrastructure
  • Provides proactive TSM management, reducing time and effort spent on internal ‘fire fighting’
  • Offers an escalation point and access to a team of TSM consultants with extensive experience of supporting a broad range of environments
  • Reduces personnel based risks such as holiday, sickness and staff turnover and allows internal staff to focus on core skills and projects
  • Regular strategic review meetings and account management

Northdoor’s Tivoli Storage Manager (TSM) consultants work in collaboration with IT departments to manage systems and provide recommendations based on best practice guidelines thus enabling the business to reap the rewards of a professionally managed IT infrastructure.

Our consultants are also available to advise on and carry out implementations and migrations of TSM servers and clients if and when required. Northdoor are an IBM Premier Partner and our Consultants all hold TSM accreditations.

In summary we provide the following TSM services to companies in London and the UK : TSM Consultancy; TSM Manaqed Services; TSM Outsourcing; TSM Management; TSM Support, TSM Telephone Support; TSM Remote Support; TSM Remote Management.

Please contact us if you would like more information or would like to discuss your TSM support requirements with us.

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IT Support Case Studies

“We have absolute confidence in Northdoor’s ability to support our business users, and having a fully managed service keeps our internal IT staff free for more strategic projects. Vivienne Smith –...”
FCm Travel Solutions
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“Northdoor filled us with confidence from the very first meeting and have continued to live up to and exceed our expectations.”
Pret A Manger
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“From a strategic stand-point, outsourcing to Northdoor enables us to focus on our property business. It also provides significant cost savings in both headcount and training, and reduces risk for...”
Capital & Regional plc
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“And in practice, working with Northdoor has been like having our own IT department.”
Digital UK
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“Northdoor came highly recommended from another company in our industry, and were able to fully support our hours of operation. Northdoor are big enough to offer the right level of cover and...”
Freeview
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“The ManageLine contract gave us the cover we needed at a similar cost to maintaining our former in-house resource. The added benefit is that we now have a team looking after the SQL databases 52...”
A major London based Insurer
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“Northdoor takes care of all the technical issues around administering SQL databases, at an agreed price, allowing us to focus on customer service. Vivienne Smith, Flight Centre.”
Flight Centre
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“ManageLine from Northdoor delivers a reliable, stable database platform for key business systems - Paul Evans, IT Infrastructure Services Manager”
Fortis Bank UK
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“Without an expert onsite you really have to trust your supplier's advice. There are many who will recommend the most elaborate solution rather than the best one for your business. Northdoor have...”
First Counsel & Barbara Houghton Associates
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“The managed service from Northdoor gives us confidence that we can continue to exceed client expectations in the future. Working with Northdoor also ensures that we keep abreast of any technical...”
Operis
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