TSM Support | Tivoli Storage Manager Consultancy

Is TSM proving to be time consuming and costly to support?
 

As a company that uses Tivoli Storage Manager (TSM) as your backup solution, do you think that your team would benefit from having the daily burden of supervising, monitoring and managing the TSM environment removed from their workload?

Northdoor clients vary in size and requirements with some wishing to out-task the complete management of their TSM infrastructure and others who just look to Northdoor to remove some of the daily checks and maintenance tasks, see our success stories for examples. See our service options for further information.

The benefits of Northdoor’s TSM support services include:

• Access to a team of senior certified TSM consultants that can integrate into your existing IT team to manage your TSM infrastructure
• Provides proactive TSM management, reducing time and effort spent on internal ‘fire fighting’
• Offers an escalation point and access to a team of TSM consultants with extensive experience of supporting a broad range of environments
• Reduces personnel based risks such as holiday, sickness and staff turnover and allows internal staff to focus on core skills and projects
• Regular strategic review meetings and account management

Northdoor’s TSM consultants work in collaboration with IT departments to manage systems and provide recommendations based on best practice guidelines thus enabling the business to reap the rewards of a professionally managed IT infrastructure.

Our consultants are also available to advise on and carry out implementations and migrations of TSM servers and clients if and when required. Northdoor are an IBM Premier Partner and our Consultants all hold TSM accreditations.

In summary we provide the following TSM services to companies in London and the UK : TSM Consultancy; TSM Manaqed Services; TSM Outsourcing; TSM Management; TSM Support, TSM Telephone Support; TSM Remote Support; TSM Remote Management.

Please contact us if you would like more information or would like to discuss your TSM support requirements with us.