Northdoor helps Canada Life to Achieve Business Growth through Successful Post-Acquisition Data Migration

When Canada Life acquired RSA’s Group Risk business, it needed to consolidate the two platforms that held and managed these policies.

Achieving cost synergies through the consolidation of back office operations is a major business driver behind many of today’s mergers and acquisitions. However, the task of migrating vast amounts of customer data from one business critical system to another places special demands on already stretched IT departments. And the risk of failure is always high.

Canada Life needed a partner that understood the complexities and had the capability to manage the post-acquisition integration effectively. Northdoor planned and executed a project to migrate the RSA Group Risk Business into the existing Canada Life operation, on time and on budget and avoiding incurring any additional costs which would have been associated with delay. The project ensured the move of all staff into a purpose built headquarters was achieved as originally planned. The newly combined business now has approximately 30% of the Group Life business in the UK.

“I’ve lived though many big IT projects - they have always been harrowing experiences. Best case, the projects have taken years. Worst case, the project ends up cancelled after millions of pounds have been wasted. Migration of blocks of group insurance business just doesn’t happen in less than 2 to 3 years - a terrible experience for both customers and employees. With Northdoor’s help, this project was outstanding - on budget and ahead of schedule. Who could ask for more?"

Tom Corcoran, Managing Director at Canada Life’s Group Insurance Division

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