ARK Syndicate Management Limited (Ark) is a Lloyd’s-based underwriting agency with a diversified and balanced portfolio of reinsurance and insurance business.
Since Ark’s foundation, Northdoor has been a strategic IT partner providing a wide range of integrated solutions to the agency. Ark selected NdexInsure as its technology platform for a number of reasons. To begin with, NdexInsure is a Lloyd’s and FSA compliant technology solution. Highly modular and functionality-rich, NdexInsure can be implemented rapidly to the client’s needs. Furthermore, NdexInsure offers the flexibility and scalability Ark requires from IT to grow its business.
Furthermore, Northdoor provided Ark with IT support and managed services for the application and infrastructure. Nick Bonnar, Director of Underwriting at Ark, said, “We wanted the solution to be hosted, managed and supported by an external provider, enabling us to focus on underwriting insurance risks, rather than running it. For us, Northdoor had all the answers.”
More recently, Northdoor assisted Ark with its Solvency II compliance by implementing data directory and SharePoint.
Through working with Northdoor, Ark has been able to grow from less than 10 people to more than 100 people. This partnership is recognised by IT Europa for “Best Use of Technology in Insurance.”