Since the advent of intelligent disk systems and storage networks, the complexity and risk associated with their deployment and management has risen. A strategic storage solution should reflect the value of the data that it will service and be subject to the same disciplines as any other element of the IT landscape. While tactical deployments continue to be necessary, a commodity approach to the purchase and deployment is not always appropriate.
Northdoor offers a structured approach to storage selection and implementation. Our knowledge on a wide range of storage options means that customers can avoid inappropriate product selections. We seek to understand the client’s requirements, develop an appropriate solution and execute an implementation on time and on budget.
Our structured storage selection services follow the main processes:
- Advise – We start with understanding factors and performance criteria that may affect the storage selection. These include both functional (i.e. application) and non-functional (i.e. interoperability) considerations of the client’s infrastructure as well as requirements around capacity, availability, security, etc. Based on the inputs and requirements, we then propose the appropriate storage solutions. Our recommendations also include managed services, third party hosting facilities, and potential software solutions.
- Implement – We will proceed to the implementation stage when a project plan is agreed. Where appropriate, storage equipment will be installed by IBM Customer Engineering in order to maintain warranty status. Where data migration is required, this is performed according to the methods proposed and in accordance with the system availability requirements of the client.
- Manage – The final deliverable from a project is documentation that will be created and revised throughout the engagement enabling the final configuration to be handed over to the client’s systems management team. Northdoor has rich experience in providing managed and support services around IBM technologies if the client does not have such skills or resources in house and prefers the managed services to be provided by Northdoor.
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