A growing London based reinsurer, were experiencing performance and stability issues with their document management system – a customised SharePoint implementation integrated with their underwriting platform – during the key renewals period and times of increased volumes. This in turn led to pressure on internal SLAs.
Having reviewed the implementation, Northdoor developed a 3 step action plan that quickly addressed the short term issues and provided a platform that supported the business for the foreseeable future. The work included migrating to a new architecture, restructuring the document management system and optimising the custom code base.
A leading financial services group with presence in 20 countries in sub-Saharan Africa, wanted to extend their SharePoint intranet to their subsidiaries so they could disseminate company information and collaborate more effectively on projects. Northdoor reviewed their requirements and developed a branded extranet with publishing and document management capabilities that allowed teams to work together and share information quickly and easily, in a single secure location