We are delighted to announce the appointment of Martin Summerhayes as Northdoor’s new Head of Managed and Support Services. Martin brings over 20 years of valuable experience driving profitable growth across global technology organisations.
Introducing Martin Summerhayes
Martin joins Northdoor with an impressive track record in the technology services sector. Throughout his career at organisations including Coeo, Fujitsu Services, and MDB Service Consulting, Martin has consistently demonstrated exceptional leadership in managing large revenue operations and leading teams of over 100 professionals.
His expertise in transitioning major enterprise clients to new service models will be invaluable to Northdoor’s clients. Martin has successfully managed service transitions for prominent organisations, including Network Rail, Houses of Parliament, Pizza Express, Specsavers, Marks & Spencer, and Morrisons.
Martin stands out for his innovative approach to service delivery, driving new revenue through fresh offerings and digital transformations. This aligns perfectly with Northdoor’s commitment to delivering scalable service models that drive measurable business outcomes for enterprise clients.
Martin Summerhayes joins Northdoor to lead service innovation and strengthen enterprise delivery across sectors. Share on XA recognised industry voice
Martin is a recognised thought leader in the managed services sector, regularly sharing insights on service optimisation strategies and organisational transformation through professional publications and his LinkedIn profile. His contributions to industry discourse reflect his deep understanding of the challenges and opportunities facing modern enterprises.
Martin combines operational excellence, strategic vision, and customer experience leadership, making him a valuable asset to Northdoor and our clients. We look forward to the fresh perspectives and innovative approaches Martin will bring to our managed services portfolio.
Community leadership
Beyond his professional achievements, Martin demonstrates his commitment to developing future leaders as a Scouting Group Lead Volunteer, where he guides 25 adults and 140 young people in acquiring essential ‘Skills for Life’. The program, serving children aged 4 to 14, reflects Martin’s passion for mentorship and community development.
Looking forward
Martin’s appointment reinforces Northdoor’s commitment to delivering world-class managed and support services. His wealth of experience and proven track record in successful service delivery will help us continue to meet the evolving needs of our clients in an increasingly complex technology landscape.
Please join us in welcoming Martin to the Northdoor team. We’re excited about the leadership Martin brings and the impact he’ll have on our services and client relationships.