Managed Services – make IT stress free
For all but the largest enterprises, investing in in-house support capabilities for all deployed technologies is likely to be economically unviable – and a distraction from core activities. With Northdoor Managed Services providing support for key systems, companies can improve their focus on the core business, secure in the knowledge that the underlying technology is monitored, maintained and protected.
Economies of scale
In-house technical staff must usually spread their focus thinly across multiple technologies, making it difficult to maintain deep skills. By contrast, Northdoor’s technical team members benefit from intensive experience across multiple client environments, backed by ongoing training and certification, enabling them to truly master their domains of expertise.
Our economies of scale and expertise also enable Northdoor to eliminate clients’ concerns around holiday and sickness cover for key in-house staff, as well as reducing the direct costs of employment.
Northdoor Managed Services
SolutionCyber Security as a Fully Managed Service
Trust Northdoor to protect your critical data assets, infrastructure, endpoints and users against cyber security issues from core to edge and beyond
SolutionManaged Services for Microsoft Azure
Northdoor offers comprehensive Microsoft Azure managed services, helping enterprises design and run solutions on the Azure cloud platform.
SolutionManaged Services for Microsoft SQL Server
Northdoor Managed Services for Microsoft SQL Server: keep your systems in top condition so that you can focus more on core business objectives.
SolutionManaged Services for IBM Guardium
Our Managed Services offering for IBM Guardium provides expert monitoring and incident management, backed by rigorous SLAs.
SolutionManaged Services for IBM Power Systems
IBM Power systems are one of the most reliable business platforms available. Our Managed Service ensures that your systems are fully optimised
SolutionManaged Services for IBM License Metric Tool
Northdoor’s IBM ILMT Managed Services control and protect the IBM software assets within your organisation. Free up the assets throughout your business
SolutionDPO Managed Services GDPR
Rapidly and cost-effectively access the required expertise for addressing GDPR compliance through Data Protection Advisory Managed Service
Northdoor offers enterprise backup as a fully managed service, protecting critical data while freeing up in-house teams to focus on core business issues.
SolutionApplicationLine Support Services
Application line support services that ensure your business-critical applications are maintained by high-calibre IT professionals who know your systems
SolutionMaintenance and Support
As an IBM Platinum Business Partner, we are able to provide a dedicated renewal service for IBM hardware and software solutions
SolutionTechnical Support Services
IBM Platinum Partner Northdoor offers comprehensive services and support for IBM hardware and software, helping businesses maximise benefits and minimise risk.
SolutionNetezza Extended Support Services
Protect your investment in Netezza with expert support services from Northdoor
Choose the right level of service
Northdoor’s managed IT services are grouped under two brands: ManageLine and ServiceLine. ManageLine offers proactive monitoring and full administration covering all aspects of support, assistance and best-practice advice.
ServiceLine provides an external ITIL-compliant IT service desk that responds to technical queries and service requests for covered systems.
In addition, Northdoor offers an established, proven support service ensuring that your business critical applications are maintained and enhanced by high calibre IT professionals with detailed knowledge of your systems. Find out more about Application Support
To find out more about Northdoor’s IT Managed Services offerings, read our overview guide.
What We Do
Microsoft SQL Server empowers businesses to extract valuable insights from their data. However, managing and maintaining the underlying data repositories requires specialist technical skills. Northdoor has a dedicated SQL practice that offers a wealth of experience managing all supported versions and components of Microsoft SQL Server.
Many mid-sized to large companies have IBM Power Systems servers and related storage technologies running alongside commodity hardware. These proprietary systems require specialist technical skills; particularly for smaller landscapes, it may not be economically viable to have dedicated full-time employees responsible for maintaining and managing them.
As Microsoft’s cloud offering reaches maturity, more businesses are relying on Microsoft Azure as an open, flexible, enterprise-grade cloud computing platform. However, choosing the most appropriate platform for each IT service you run, designing hybrid cloud environments, planning and executing transformation projects, and maintaining future services may stretch your existing internal capabilities beyond their limits.
In a world where practically every aspect of managing an IT environment has increased in complexity, it may be difficult for smaller organisations to get the best possible value out of their investments in software. When it comes to IBM software, significant benefits are available to organisations that understand sub-capacity licensing – but ensuring the correct licensing and maintaining audit readiness can be challenging.
Investing in in-house support capabilities for all deployed technologies is likely to be economically unviable – and a distraction from the core business. Companies that wish to benefit from IBM Guardium can engage Northdoor to provide the technology as a fully managed service. Northdoor Managed Services for IBM Guardium provides access to expert monitoring and incident management within rigorous SLAs.
Northdoor’s Data Protection Advisory Service enables organisations to access the expert skills they need rapidly, cost-effectively and within a flexible annual subscription.
The service is tailored to each organisation’s precise needs and provides a comprehensive set of activities to help address compliance with data protection regulations.
Data is the most valuable enterprise asset, so protecting it should be a top priority. However, the complexity of typical backup arrangements can make it difficult to maintain success rates and keep control of costs. Many organisations today struggle to manage multiple different backup technologies and lack confidence that their data would be recoverable in the event of a disaster. Northdoor’s Backup-as-a-Service offering solves these issues, providing consistency and certainty at a low cost.
Northdoor offers a managed service that provides insights from a hacker’s standpoint by examining publicly available data for your domain and key suppliers to address the limitations of traditional approaches to supply chain security. The service covers various aspects, including monthly full-featured cyber profiler reports, monthly guided specialist reviews, access to consultants, scheduled remedial activity, and consultant support to address known vulnerabilities and reconfigure the attack surface where possible. The pricing is comparable to an annual pen test but comes with the added benefits of continuous, 24 x 7 x 365 reporting and comprehensive cyber risk management, making it a cost-effective cyber security managed service for your supply chain.
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As demand for complex IT systems continues to grow, the availability of skilled IT resources is shrinking. We explore how managed IT services can free your business to focus on innovation.
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Cloudtango names Northdoor as a top managed service provider
Northdoor named one of the top Managed Service Providers by Cloudtango MSP Select 2023
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Ocorian cuts costs and powers global growth with Northdoor Managed Services
“The managed service from Northdoor costs less than two FTEs, and we also get round-the-clock cover without the ongoing need to train and retain our own specialist in-house staff.”
Stuart Geddes, IT Director, Ocorian
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