Addaction transform their legacy reporting processes to utilise cutting edge Microsoft cloud based reporting and data warehouse technology

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Award-winning Data Warehouse and Analytics project for Charity organisation – Addaction.

Addaction is a British charity founded in 1967 that supports people to make positive behavioural changes, most notably with alcohol and drug misuse, and mental health.

Northdoor helped Addaction plan the transformation of their legacy reporting processes to utilise cutting edge Microsoft cloud based reporting and data warehouse technology.

The result:

Improved insight from structured and unstructured data and faster and improved decision making capability at a reduced cost.


Addaction CharityPaul Young Executive Director of Finance & IT at Addaction gave the following testimonial.

For varying reasons, including recent austerity measures, the charity sector has gone through fundamental change over recent years, significantly impacting the effectiveness of traditional operational processes, forcing review and change to ensure the continued delivery of high quality services to recipients of services.

Upon review of our own processes, it was identified that there was an opportunity for Addaction to unlock huge value from the large amount of data that we held, via the implementation of a modernised analytics solution to help to:

  • Manage our performance
  • Retain and win contracts
  • Demonstrate effectiveness in our services
  • Evidence compliance to regulatory requirements
  • Know our customers (service users) better
  • Implement effective risk management

Following a thorough RFP process, Northdoor were chosen as our technology partner and successfully delivered a proof of concept, followed by the full implementation of a cloud-based analytics solution.

This state-of-the-art solution will increase our capability to secure external funding, whilst providing a better service to our internal and external customers, in a more efficient and scalable manner.

The Northdoor team have been a pleasure to work with. Their breadth of skill-set and deep knowledge of the technologies required to deliver the project was invaluable to its success and we would happily recommend them to partner organisations.

Winner: Data Management Solution of the Year

Northdoor wins Data Management Solution of the Year at the European IT and Software Excellence Awards (IT Europa) for the data warehouse and analytics project with our client Addaction.

James Cherry, CTO at Northdoor, said: “This is a fantastic achievement. Northdoor is hugely supportive of the Microsoft partner community and we are delighted to have been named winner in this year’s honours with our client Addaction.”

AJ Thompson, CCO at Northdoor commented: “Congratulations to the team on a great win and a big thank you to Addaction, a charity making a real difference in the UK. A great cloud-based data analytics solution delivering business value for a forward thinking charity.”

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