How Northdoor fortified Maritime Cargo Processing (MCP) against cyber threats

Strengthening Maritime cyber security: How Northdoor secured MCP’s critical port operations

This case study explores how Northdoor implemented advanced security solutions for Maritime Cargo Processing (MCP), the UK’s leading port Community Systems Provider, significantly enhancing their cyber resilience and operational efficiency.

Maritime Cargo Processing (MCP) plc, the UK’s leading port Community Systems Provider, needed to strengthen its cyber security capabilities while optimising its IT infrastructure. Northdoor implemented a comprehensive security solution that transformed MCP’s defensive capabilities.

The solution: advanced maritime cyber security

Following a rigorous selection process, MCP chose Northdoor based on their deep understanding of MCP’s unique requirements and challenges. Northdoor’s approach was backed by strong real-world case studies and valuable insights from existing customer engagements.

The implemented solution included:

• Arctic Wolf’s managed security operation centre (SOC) providing 24/7 monitoring and protection
• Endpoint detection and response (MDR) is deployed across server and desktop environments
• Vulnerability scanning to identify and address potential security weaknesses
• Comprehensive system logging with prioritised alerts for the in-house MCP team
• Expert guidance throughout the implementation process

Results:

The implementation was completed seamlessly in less than two months, from March to April 2025. The new cyber security solution delivered immediate and significant benefits:

• Enhanced threat visibility with granular insights previously unavailable to the MCP team
• Prioritised alerting focusing only on genuine security risks requiring attention
• Intuitive management interface requiring minimal training for the IT team
• Proactive protection with issues addressed before they impact operations
• Streamlined security operations allowing MCP to focus on their core business.

The successful implementation has established a strong foundation for ongoing collaboration. Looking ahead, MCP plans to continue leveraging Northdoor’s expertise for future IT projects and digital transformation initiatives.

Ian Doe, Infrastructure Manager at MCP, described it as
“One of the best onboarding processes” in his 30-year IT career, noting that “the graphical user interface is incredibly easy to use and highly intuitive.”

Steve Lamb, General Manager at MCP, confirms:
“Our experience with Northdoor has been highly positive. They have demonstrated a deep understanding of our needs, provided strong evidence through case studies, and fostered a collaborative, value-driven partnership.”

Download the case study to find out more