Northdoor named runner-up at the Computing Security Awards 2026

The two categories recognise different aspects of Northdoor’s work: the security services we provide and the support clients receive from our team.

What are the Computing Security Awards?

The Computing Security Awards have run every year since 2010 and are organised by Computing Security magazine. They recognise the firms, products and services protecting the digital infrastructure that organisations depend on.

The awards begin with an industry nomination stage. The shortlisted organisations then progress to a public vote, which decides the winners.

Which categories was Northdoor shortlisted in?

Northdoor was shortlisted for Security Service Provider of the Year and the Cyber Security Customer Service Award, and was named runner-up for the Cyber Security Customer Service Award.

Why does customer service belong in a security award?

When a security incident occurs, clients need more than the right technology. They also need a team that responds quickly, communicates clearly and understands their environment. Response times, named contacts and honest communication can all affect how an incident is managed. This is why Northdoor considers customer service an important part of its managed security services.

Northdoor has worked in this market for more than three decades and holds  ISO 27001:2022 certification. For us, customer service means providing responsive support, clear communication and access to people who understand the client’s environment.

What happened at last year’s awards?

Northdoor won Security Project of the Year at the 2025 Computing Security Awards, at a ceremony held at the Hilton London Tower Bridge in October, for a security project delivered with The Salvation Army.

The scale gives a sense of the problem. The charity operates across roughly 700 locations, with around 2,500 laptops and 250 servers, and a small internal IT team facing active targeting of senior executives alongside vulnerabilities in the supply chain. The work involved a multilayered approach, including supply chain security monitoring through Panorays.

“The threat to the charity sector is only going to increase in the coming months,” said Richard Hartill, Client Manager at Northdoor, when the award was announced. “With a lack of internal resources and complex supply chains, this can seem like an impossible task to some. What we have managed to prove with this project is that good security is achievable when you work with the right partners and implement best-of-breed solutions.”

AJ Thompson, Chief Commercial Officer at Northdoor, collected that award alongside Miguel Fiallos, Chief Information Officer, and Jon Harrex, Head of Information Security, at The Salvation Army.

What was the result?

The winners and runners-up were announced at the ceremony on Thursday 15 October 2026 at the Radisson Blu Hotel, Bloomsbury Street, London. Northdoor was named runner-up for the Cyber Security Customer Service Award.

Thank you to everyone who nominated and voted for Northdoor, and to the team whose work with clients earned the recognition. Congratulations to all the winners and finalists.

Frequently asked questions

What did Northdoor achieve at the Computing Security Awards 2026?

Northdoor was named runner-up for the Cyber Security Customer Service Award at the ceremony in London on Thursday 15 October 2026. It was also shortlisted for Security Service Provider of the Year.

Which categories was Northdoor shortlisted in?

Two: Security Service Provider of the Year, and the Cyber Security Customer Service Award.

How are the Computing Security Awards shortlists decided?

The awards begin with an industry nomination stage. The shortlisted organisations then appear on the voting form, and a public vote decides the winners in each category.

If you would like to talk to us about the work itself, get in touch with the Northdoor team or see our full awards history.