Managed Services from Northdoor

Make data work harder for your business

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Let Northdoor take the strain

In the digital economy, organisations need full visibility of their data and full control over their IT environment to grow and succeed. Given the diversity of technologies involved, the key challenge is how to achieve this in an economical and sustainable way.

For most organisations, trying to manage everything in-house ends up being a costly distraction from core activities.

IT staff become too thinly spread across too many specialised areas, making it hard for them to maintain and develop the appropriate skills. Firefighting takes up an increasing proportion of the day, leaving precious little time to focus on vital strategic and transformation initiatives. As new systems come into the picture, and existing ones reach end-of-life, the support burden keeps growing — even as performance, reliability and scalability decrease.

It doesn’t have to be this way.

With expert managed services from Northdoor, companies can focus on core business objectives, confident that their underlying technology is monitored, maintained and protected. We enable operational leaders to streamline workflows through intelligent automation, and we empower digital leaders to create seamless customer journeys.

Smarter decisions, sustainable benefits

Northdoor has more than 35 years’ experience in serving blue-chip organisations across multiple industry sectors, with particular focus on banking, insurance, financial services, retail, not-for-profit, public sector and property management. We deliver lasting IT transformation at scale and speed through AIM (Advise, Implement, Manage) — our unique, proven and award-winning methodology.

By taking on the management burden while giving organisations clear visibility and control of their IT environment and data, Northdoor enables smarter decisions, faster growth, and sustainable business benefits.

Our portfolio of managed services essentially covers every element of the enterprise IT stack and operations — offered in a modular way that enables organisations to select the precise blend of services that fit their requirements.

From keep-the-lights-on support through to multi-year strategic IT roadmaps, Northdoor can take on as little or as much of the IT infrastructure and operations as customers wish.

Focus on core activities

By engaging Northdoor to provide managed services across one or all of infrastructure, security, data analytics and AI-readiness, organisations can increase their focus on core strategic activities while improving service levels.

Northdoor Managed Services enable:

  • Enhanced reliability, scalability, performance and security for business applications.
  • Improved governance and protection for sensitive data.
  • Lower and more predictable cost of ownership for on-premise and cloud infrastructure.
  • A clearer path to future transformation and growth, with greater ease and speed in adopting new technology.
  • Improved ability for internal technologists to focus on strategic initiatives rather than firefighting.
  • Enhanced visibility and control across the infrastructure, applications and data.
  • Clean, accurate, consolidated, centralised data that works hard for the business.
  • Data-driven insights that support better customer service and greater operational efficiency.
  • New AI-powered technologies that add tangible value to business processes.

To find out more about Northdoor’s expert managed services, email us, fill in our contact form or call 020 7448 8500.

Managed Services make IT stress free

For all but the largest enterprises, investing in in-house support capabilities for all deployed technologies is likely to be economically unviable – and a distraction from core activities. With Northdoor Managed Services providing support for key systems, companies can improve their focus on the core business, secure in the knowledge that the underlying technology is monitored, maintained and protected.

Economies of scale

In-house technical staff must usually spread their focus thinly across multiple technologies, making it difficult to maintain deep skills. By contrast, Northdoor’s technical team members benefit from intensive experience across multiple client environments, backed by ongoing training and certification, enabling them to truly master their domains of expertise.

Our economies of scale and expertise also enable Northdoor to eliminate clients’ concerns around holiday and sickness cover for key in-house staff, as well as reducing the direct costs of employment.

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