Northdoor has long experience in providing businesses with technical support services. We simplify the route to support by offering a single source of expert support. This will underpin the availability and running of your IBM products while also mitigating against any downtime and commercial risks.
When obsolete or failed hard drives leave your premises, you can no longer protect their contents. To help you avoid revealing confidential data, Northdoor offers the option of failed drive retention. And as we embed retention into maintenance support costs, there is no tricky asset accounting.
Bridge the gap between hardware and software support with a dedicated account advocate who monitors the full end-to-end availability of your IT environment. Proactive monitoring helps resolve issues before they have a negative impact on the business.
Working with IBM, Northdoor can meet all your IT maintenance requirements, for both IBM and non-IBM products. This helps ensure faster problem isolation and resolution as well as cutting costs and complexity.
Avoid unscheduled downtime by identifying and updating microcode versions during planned preventive maintenance. Northdoor offers expert support to keep your microcode up to date at all times.
Regardless of who your vendor is you can benefit from Northdoor’s comprehensive IBM technical support service. Keep availability high and management costs low.
To find out how Northdoor Technical Support Services can help you improve availability and cut costs, download our two-page overview.