Reckitt Benckiser upgrades to IBM Smart Analytics System 5600

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RB is a global consumer goods leader in health, hygiene and home. With a purpose of delivering innovative solutions for healthier lives and happier homes, RB is in the top 25 of companies listed on the London Stock Exchange. Since

The Challenge

RB was using an IBM InfoSphere Balanced Warehouse 5100 as the warehouse supporting the business programme known as ICE (I C Everything). This business intelligence system provided internal reports for the senior management team across all of its Power Brands and geographies. However the current system was five years old and was proving cumbersome. Users were complaining of slow response times and many were unable to keep up with business demands. As a result the product was due to be discontinued.  RB needed to replace this with a stable platform which would feed into the finance system enabling RB to create standard reports, regular monthly reports as well as adhoc reports. At the same time, RB was to looking increase performance from the system as well as achieve a single version of the truth.


  • A single version of the truth
  • 30% improvement in data load times
  • 90% of the long running reports are finishing within the timeframe
  • 20% improvement in standard reports
  • 93% improvement in exchange load performance
  • A stable platform that feeds into RBs finance system
  • The ability to quickly and efficiently create standard and ad-hoc reports
  • A future proofed system that can grow with the company

For More Information

Download the Reckitt Benckiser case study

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