As a retailer, we know you’re passionate about your customer and that you’ve spent a lot of time perfecting your products and services. However, with the internet explosion, scale beat personalisation when it came to interacting with your customers.
But now that’s changed, your data strategy can bring personalisation back.
At Northdoor, we help retailers overcome the issues presented by the sheer scale of online activity, understand customer data, and begin to use that to fuel meaningful interaction.
With the right technology, you can embrace and share all sorts of customer information retailers are sitting on and use that information to create better service.
Not only can it take just days to combine millions of customers, thousands of attributes and hundreds of data sources, but it also delivers benefits across the business and their customers.
Homebase have embraced just that…