As a retailer, we know you’re passionate about your customer, and that you’ve spent a lot of time perfecting your products and services. However, with the internet explosion, scale beat personalisation when it came to interacting with your customers.
But now that’s changed, your data strategy can bring personalisation back.
At Northdoor we help retailers to overcome the issues presented by the sheer scale of online activity, to get an understanding of customer data and begin to use that to fuel meaningful interaction.
With the right technology, you can embrace and share all sorts of customer information retailers are sitting on and use that information to create better service.
Not only can it take just days to combine millions of customers, thousands of attributes and hundreds of sources of data, but it delivers benefits across the business, as well as their customers.
Homebase have embraced just that…