IT Support | IT Outsourcing | IT Managed Services

How do you manage your IT systems ?

Are you considering outsourcing the management of certain IT systems or are you looking for support to complement in-house IT skills ?

Northdoor provide a range of services to assist clients with delivering a high quality IT service to their businesses :

• IT Managed Services (outsourcing of some or all IT systems)

• IT Support (telephone, remote and on-site)

• IT Remote monitoring

• IT Consultancy

We provide these services to a range of clients across different industries, see our case studies for examples.

Large companies and corporates outsource the management of some key IT systems to us. For example Fortis Bank outsource the management of their Oracle databases to Northdoor :

"ManageLine from Northdoor delivers a reliable, stable database platform for key business systems".

Small and medium sized businesses outsource the management of most or all of their IT systems to us. For example Freeview outsource the management of their entire IT environment (Windows, Exchange, desktops and Network) to Northdoor :

"Even if we had the capacity to employ a full time support person, one person couldn’t provide the same support as the group of skilled people with the variety of skills you get with Northdoor".

Northdoor provide a great breadth of IT support capabilities – from reactive support through remote monitoring to a fully managed outsourced solution. We also provide strategic advice and technical consultancy, and perform project work for clients.

Northdoor cover a wide range of technologies from major vendors such as Microsoft, Oracle, IBM and VMware. We employ experienced consultants and use innovative tools to provide the best possible service to our clients. We work closely with our clients to tailor the most appropriate IT support solution to their business needs.

All clients are provided with their own Service Level Agreement against which we report so that you can monitor our performance. We aim to exceed your expectations with the level of our service and the quality of our people. We also believe in continuity and building long term relationships, so you will be looked after by the same technical team day in, day out.

Our services reduce the cost of bringing support in-house and you will always deal with an expert. Many clients who started using our support years ago, to this day trust in our ability to handle every kind of IT problem.

If you are considering IT outsourcing for the first time, this selection of white papers may be of value.

Please contact us if would you like to know more.