Retailers have a passion for customer service and have invented significant time and effort to ensure you perfect your products and services. With an ever-increasing requirement for scale in business, there has been a gradual reduction on the traditional personalised service. Now, however, the world of personalisation and scale are about to collide as retailers look to use client data to offer tailored, and more profitable, customer experiences.
Using leading edge technology and market knowledge, Northdoor is able to assist clients trying to move into this personalised world:
Utilise huge volumes of client, product and purchase data to drive new opportunity.
Target client both online and in-store linking purchase history to build a detailed client picture for: